Returns & Refund Policy

Our 7 Day Guarantee Customer Satisfaction 

Froth it or your money back!
Hey Mama, everyone is different and one mamas holy grail could be another's total flop. That’s ok! 
Just hit us up and we will refund your order (less postage)

We offer a 7 day Customer Satisfaction Guarantee for the following products only: 

  • LACTATION  SAMPLE PACKS 
  • 1 or 2 serve SAMPLERS 

IMPORTANT NOTES:

  • We will provide a refund minus the postage fee. 
  • We will provide a maximum of 2 refunds per transaction. 

Our refund policy does not apply to the following products:

  • Lactation Protein Smoothies 10 serves 
  • Lactation Protein Smoothie 25 serves 
  • Lactation Hot Chocolate 30 serves 
  • Lactation Baking Mixes or Lactation Dry Mixes 540g 
  • All Bundles 
  • Glow Up Powder 
  • Yas Queen Vegan Powder 

Thank for for supporting our startup.

REFUND STEPS

1. Contact us at hey@heymamas.com.au within 7 days of receiving the goods.

2. Provide your order number OR the full name that order was purchased with.

3. In the email, please state: how you were using the product and what results  were you hoping to achieve. 

Before contact us please consider the following product guidelines: 

  • Lactation Protein Smoothie: Please use the product at least once a day for 4 days. 

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