WELCOME TO THE LATCH CLUB

With the Latch Club loyalty program, you will receive latch points for purchasing, sharing and showing Hey Mama some love.

As a latch member, you will be able to redeem the points for discount rewards PLUS you will be given latch club only exclusive discounts, offers, free samples and early access.

JOIN NOW FOR FREE

ALREADY LATCH CLUB MEMBER

SIGN IN & VIEW MY ACCOUNT

How it works

JOIN

Sign up to start earning points.

EARN

With each purchase or specific action earns you latch points.

REDEEM

Apply points to future orders to save on your favourite Hey Mama goodies!

THE REWARDS

$8 AUD off Coupon: 800 Latch Points

$15 AUD off Coupon: 1300 Latch Points

$30 AUD off Coupon: 2500 Latch Points

PLUS

Free product samples, members only discounts and early access.

I WANT TO JOIN THE CLUB
How do I sign up?

We’ve made it so easy, even hubs could manage it! Just create a Hey Mama account and follow the prompts to complete your account.

Next, share your unique URL with your friends. They will need to shop using this link! Your friend receives a $10 voucher, and if they spend over $50 you’ll score one for yourself too!

Do I need to pay to join Hey Mama Club?

HELL NO. That sounds like a pretty blah rewards club. Just sign up and hangout as long as you want.

How do I redeem my rewards?

Log into your account to see which rewards you can redeem with your current mama points. Easy peasy.

How do I check my point balance?

Just login and it will be clear as day on your screen! 

How long do I have to use my points?

If your account is inactive for six months, your points will expire after this time. The same applies for customers who have not spent or earned mama points for a consecutive term of six months.

How do I refer my friends and family members to the mama club?

Once you have created your Hey Mama account, you can refer your friends and family to our Hey Mama Club by sharing your unique referral link with them. They will need to make their purchase via your referral link. Once they've made their purchase, you receive your $10 voucher.

Can I refund my mama points?

Sorry mama, once you've used your latch points, they can't be refunded.

Can I use my latch points at any time?

At any time - yes… in any circumstance - no. Latch points cannot be used in combination with other promotional codes. 

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